United States

How to unlock an AT&T phone

Use the free check below to enter an IMEI, confirm the original country and network, and see a possible device match. The result does not query AT&T or confirm whether the phone is locked or eligible to unlock.

Step by step

  1. 01

    Enter your 15-digit IMEI

    In the free Device Check form, enter the phone’s IMEI. You can find it by dialing *#06# or in Settings → About.

  2. 02

    Confirm the original country and network

    This guide preselects the country and network. Make sure they match where the phone was originally locked; change either selection if needed.

  3. 03

    Press “Check my device”

    The result appears below the form. It checks the number format and may show a possible manufacturer or model from the public catalog. It does not check carrier lock status or unlock eligibility.

Official policy guide · reviewed 3 October 2026

ATT phone unlock requirements

Requirements depend on whether the line is postpaid or prepaid. Use this checklist as a summary, then confirm the device-specific result with ATT; this site cannot access carrier account records or submit the carrier’s request.

Postpaid checklist

  • Device purchased more than 60 days ago and no longer active on another AT&T account
  • Device paid in full; any installment balance is zero
  • Not reported lost, stolen, or involved in fraud
  • Current customer account has no past-due bill

Prepaid checklist

  • AT&T Prepaid devices require 12 months of service
  • Prepaid iPhone requests are submitted through AT&T; Android devices use the AT&T Device Unlock app

Published timing

AT&T’s public eligibility page does not state a general processing-time guarantee; check request status with AT&T.

Read the official ATT unlock policy ↗

Source: AT&T Device Unlock. Checked 3 October 2026. Carrier rules may change; the official policy page is authoritative.

Devices we cover for ATT

What we never do

  • Promise an unlock before reviewing your case
  • Ask for your Apple ID, Google or carrier password
  • Charge for an unlock you didn’t approve
Read the full terms

ATT unlock FAQs

How do I know if my phone is locked to ATT?

Insert a SIM from a different network. If you see “SIM not supported”, “SIM network unlock PIN” or “Enter unlock code”, the phone may have a carrier restriction. Only the original carrier can confirm its lock status.

Can ATT unlock my phone for free?

Some networks in United States unlock eligible phones for current or former customers, sometimes for free. Contact ATT directly to confirm its current requirements; this site’s free check does not submit an unlock request.

Does the free IMEI check tell me whether a phone is locked to ATT?

No. It checks the IMEI format and may identify a likely manufacturer or model from a public catalog. It does not query carrier records or confirm lock status or eligibility.

Is an unlock guaranteed?

No. Eligibility depends on the network, device, contract and blacklist status. You’ll see clear terms before any paid step.

Other networks in United States